Tracks vast amounts of data, including traffic sources, devices, ordering history, and browsing behavior. By analyzing this information, the AI Shopping Assistant personalizes every interaction and fulfills your customers’ needs effectively.
Through advanced analytics, the AI Shopping Assistant provides valuable insights into what influences your customers’ buying decisions. This enables you to design strategies that increase conversions and drive higher revenue.
The AI Shopping Assistant is trained to become an expert on your product line, store navigation, and brand persona. Its strict adherence to guidelines maintains compliance and provides customers with a consistent brand experience.
Our shopping assistant works in close sync with your support team to ensure smooth and efficient customer interactions. When human involvement is required, it checks for agent availability, summarizes the conversation, and passes it to the agent in real time. If no agent is available, it collects customer contact information and creates a detailed ticket in your support platform with all the necessary information—keeping the customer journey seamless and uninterrupted.
AI concierge is compatible with the leading E-Commerce platforms. It integrates seamlessly with your existing systems, keeping your operations running smoothly. A dedicated implementation team is ready to assist with engineering challenges and ensure a flawless setup.