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How It Works
Understands What Each Customer Wants
Tracks every customer and captures their actions as they browse your online store to understand their needs.
Engages with Customers at Key Browsing Moments
Guides customers toward purchasing by asking the right questions and suggesting the best action without disrupting the browsing experience.
Chats and Resolves Customer Questions Instantly
Removes friction and resolves hesitations by answering a customer’s questions with expert product knowledge.
Learns From Every Interaction and Improves Performance
Determines which interaction resulted in sales and optimizes the customer experience based on this data to drive more conversions
Delivering Real Results for Our Valued Merchants
Percentage of online orders converted using AI concierge
Percentage of customers who purchased after engaging with AI concierge
Higher AOV with customers who used AI concierge
“What makes App0 special is that it was built with ecommerce in mind. It understands that the objective is to serve customers while guiding them to place an order.”
Percentage of online orders converted using AI concierge
ROI based on revenue generated and customer support value.
Higher AOV with customers who used AI concierge
Retention tool where 50% of revenue attributed to AI concierge came from its retention features
“We are over the moon with our results, App0 has put our customer support on autopilot and significantly boosted our revenue.”
Percentage of online orders converted using AI concierge
Reduction of tickets needed to be processed by human agents
Higher AOV with customers who used AI concierge
Personalizes Shopping Experience for Each Customer
Tracks vast amounts of data, including traffic sources, devices, ordering history, and browsing behavior. By analyzing this information, the AI Shopping Assistant personalizes every interaction and fulfills your customers’ needs effectively.
Customer profile
Reveals the Key Drivers Behind Customer Purchases
Through advanced analytics, the AI Shopping Assistant provides valuable insights into what influences your customers’ buying decisions. This enables you to design strategies that increase conversions and drive higher revenue.
Embodies Everything About Your Brand
The AI Shopping Assistant is trained to become an expert on your product line, store navigation, and brand persona. Its strict adherence to guidelines maintains compliance and provides customers with a consistent brand experience.
Expert Product Knowledge
- Trained to be an expert in your product portfolio
- Recommends the right products based on a customer’s needs
Brand-Specific Operations
- Learns how to guide and navigate customers through your store
- Seamless hand-off to your support team any time required
Consistent Brand Persona
- Design interactions to match your brand’s values and tone
- Ensures a unified and coherent brand experience across all touchpoints
Optimizes Every Step of Your Customer Journey for Conversion
The AI Shopping Assistant enhances digital touchpoints across your entire online presence. It knows where each customer is in their journey, proactively engages them at every stage, and increases conversions with optimized interactions.
Integrates Seamlessly With Your Tech Stack
AI concierge is compatible with the leading E-Commerce platforms. It integrates seamlessly with your existing systems, keeping your operations running smoothly. A dedicated implementation team is ready to assist with engineering challenges and ensure a flawless setup.
Safe, Accurate & Secure
Strict Interaction Compliance
Enterprise-Grade Security
Quality Control & Monitoring
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